The Client agrees and acknowledges that they consent to participate in the excursion activities (boat rides, ferry rides, snorkelling etc. which is included in the tour) without any obligation from the Company. Client confirms that he/she is medically fit to participate in all activities involved in excursion activities & fully accept my personal responsibility of my safety.
THE COMPANY shall not be liable for any physical injury or loss of life caused to the Client due to such participation.
In the event of THE COMPANY exercising its rights to amend or alter any Tour or holiday advertised in their Brochure/ itinerary after such Tour or Holiday has been booked, the Client shall have the right:
To continue with the Tour or holiday as amended or altered or to accept any alternative Tour or holiday, which THE COMPANY may offer.
In either of these above cases the Client shall neither be entitled to nor THE COMPANY be liable to the client for any damage, additional expenses, consequential loss suffered by him or to pay any amount as refund. In the event that THE COMPANY is unable to conduct a particular Tour, THE COMPANY shall at its own discretion, refund the amount of the cost of the said Tour to the Client (after deducting the actual expenses incurred by THE COMPANY on clients’ booking and on other overheads as applicable from case to case) without any interest on the same. The client will not be entitled to make any grievance thereafter in respect of the same.
THE COMPANY shall, in no circumstances whatsoever be liable to the client or any person traveling with him for:
Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and/or damage or any kind of theft howsoever caused.
Any act, omission, default of any independent Contractor or other person or by any servant or agent employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person traveling with him howsoever caused.
The temporary or permanent loss of or damage to baggage or personal effects howsoever caused including wilful negligence on the part of any person.
Loss of baggage by the airlines / coach / train.
Overbooking of seats by the airline.
Failure on the part of airline to accommodate passengers despite having confirmed tickets or change of route.
If in the event that the Client is booked on a particular airline and the said flight is over booked/cancelled for whatever reason and the Client is not allowed/able to board the flight, the Client shall not hold THE COMPANY responsible for the same and no claim whatsoever can be made by the Client against THE COMPANY for refund or compensation.
THE COMPANY shall not be responsible and / or liable for any damages caused to the Client due to reasons beyond the control of THE COMPANY (Force Majeure / Vis Majeure).
While enjoying the services provided by THE COMPANY, if any client’s acts or omission results in damage or loss to THE COMPANY’s vendor or service provider which includes but is not limited to (airlines, hotels, transports etc. and vendors’ staff), the client shall be liable and agrees to indemnify and hold harmless THE COMPANY its directors, officers or such vendor from and against such claims.
For all complaints, suits, claims or disputes of whatsoever nature relating to any products including tours by the Company and third party products and tours, the courts and tribunals in Kolkata, India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI / Govt. of India
Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Client and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated.